Privacy Policy for Posture Assistant

Last updated: 19 April, 2024

Active Biotechnology (Hong Kong) Limited (“us”, “we”, or “our”) operates the Posture Assistant mobile application (“Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information we collect includes:

  • Email Address
  • Name

Usage Data
We also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data includes information such as your device’s Internet Protocol address (e.g., IPaddress), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Additionally, for users engaging with the training features of our Service, we collect data related to training sessions:

  • Starting and ending time of each training session: This helps in tracking the duration and frequency of your training sessions.
  • Time spent in good or bad posture: This measures how long you maintain good versus bad posture during a training session.
  • Occurrences of each bad posture: This tracks how frequently specific bad postures occur, which is crucial for providing personalized feedback and improvements.

Use of Data

Posture Assistant uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To assess and improve training outcomes by analyzing training session data

Transfer Of Data

Your information, including Personal Data and detailed Usage Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Disclosure Of Data

Legal Requirements
Posture Assistant may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Posture Assistant
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data and Usage Data, we cannot guarantee its absolute security.

Make sure to review these sections periodically and keep them updated to ensure accuracy and compliance with applicable data protection laws. This approach not only fosters transparency but also builds trust with your users by clearly communicating how their data is used and protected.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Posture Assistant aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

You have the right to:

  • Access your personal information and receive a copy of the Personal Data we hold about you.
  • Request correction of any incomplete or inaccurate information we hold about you.
  • Request deletion of your Personal Data, subject to certain exceptions prescribed by law.
  • Object to processing of your Personal Data.
  • Request the transfer of your Personal Data to another service provider (data portability).
  • Withdraw consent at any time where Posture Assistant relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@activebiotech.com.hk
  • By visiting this page on our website: https://www.activebiotech.com.hk/